Know how to lodge UP Police Online FIR in 2023 – Easy Guide using the portal and UPCOP App

• Uttar Pradesh Police is now accepting First Investigation Reports (FIR) online.
• You can lodge your complaint either through the official website or through the UPCOP app.
• The facility of tracking FIRs is also available online.
• You can also use the UP Police portal for other services including domestic help verification, employee verification, protest/ strike request, etc.

Under the leadership of Chief Minister Yogi Aditiyanath, the Uttar Pradesh police is gradually modernising. You can now file a UP Police online FIR in the comfort of your home.

With just a few clicks you can lodge complaints and also avail a large number of other services. Be it PG/ Tenant verification or filing a missing person report, you can do all these tasks using your phone or laptop. 

The facility for online complaints is not only beneficial for citizens but also for police personnel. It is effectively controlling the rush in police stations across the state.

Online Services Offered by UP Police

Uttar Pradesh Police offers the following online services to citizens.

• Online FIR
• View FIR
• Character verification
• Tenant/ PG verification
• Domestic help verification
• Employee verification
• Event/ Performance request.
• Protest/ Strike request
• Postmortem report request
• Fire service portal
• Information for citizen
• Missing persons/ Unidentified bodies
• Crime against women
• Cybercrime
• Private security agency
• M Parivahan mobile number updation
• NOC for storage of petroleum product/ CNG/ LPG

Uttar Pradesh Police Online FIR

UP Police has a dedicated portal through which you can file a complaint online. It is a centralised website that allows you to lodge an FIR in any district in the state.

• To start the process, you need to visit the UP police eFIR website cctnsup.gov.in/eFIR/
• If you are visiting the portal for the first time then you must register yourself by clicking “Create Citizen Login”.
• Next, create your profile on the Crime & Criminal Tracking Network & Systems by providing the following information – First Name, Gender, Email ID, Mobile Number, Address and Password.
• Verify your registered phone number and email address.
• Now, log in using your mobile number and password.  
• After that, you need to enter the following information on the main FIR form.
  • Complainant Details – Name, Father’s Name, Permanent Address, Present Address, Mobile Number, and Email ID.
  • Incident Details – Place of incident, police station of the area, date and time of the incident, etc.
  • Nature and sub-type of the complaint – Choose the type of crime such as theft, loss, cyber crime, burglary, etc. Also, inform if you know the suspect, objects used in the crime, and more.
  • FIR content – Provide accurate details of the incident in a brief manner. Remember, you should describe the crime based on factual information. Don’t fabricate any detail.
• Click on the “submit” button after entering all the information.
• A PDF of the copy of the FIR will be generated after you provide the information.
• You should take a printout of the same and keep it safe for future requirements.

Online FIR through UPCOP app

Police Station is now available on your mobile phone. Uttar Pradesh Police has now developed an app called UPCOP. You can use this application to avail services like complaints, domestic help verification, and more.

Here is how to use the UPCOP app for online FIR.

• The first thing you need to do is download and install the UPCOP app. It is available on the Google Play Store and Apple App Store.

• Log in to the app or sign up by providing your phone number.
• The app will verify your phone number by sending an OTP.
• Once logged in, you will get to see a list of services that you can choose from.

• Select “FIR” from the list of available services.
• A form will display on your phone’s screen as soon as you choose the FIR option.
• Fill out the FIR form carefully by entering the required details.
  • Basic Details – Filling an FIR on behalf of self/ someone else, Name, Gender, Father’s Name, Present Address, Age, email, and Phone number.
  • FIR Details – Nature of complaint, Sub-type of complaint, place of incident, date and time, etc. 
  • Other Details – Name of the police, district, etc.
• Confirm and submit the information.
• Lastly, download the FIR content and save it on your phone.

Track UP Police FIR Online

If you have already lodged a complaint then you can track the same online. Here are the steps to follow.

• Visit the UP Police website www.uppolice.gov.in.
• Open the citizen services menu and click “complaint”.
• Log in using the credentials while filing the online complaint.
• Choose the “View Complaint” option.
• Fill in the relevant information such as FIR number, and more.
• Now, the status of your FIR will display on your screen.

UP Police Helpline

Emergency Service	112
Cyber Crime Helpline No (within 24 hours)	1930
Child Helpline	1098
e-Police Station	0522-2334340/ 4943707
Email Address of e-Police Station	complaint.cctns-up@nic.in
Women help powerline	1090

District Wise UP Police Cyber Crime Helpline Number and Email Address

Zone	Area/ Cyber Police Station	Email ID	Phone Number
Agra	Agra (Agra, Mathura, Firozabad, Mainpuri)	ps-cybercrime.ag@up.gov.in	7839876645
	Aligarh (Aligarh, Etah, Hathras, Kasganj)	sho-cybercrime.al@up.gov.in	7839876641
Prayagraj	Prayagraj (Prayagraj, Fatehpur, Kaushambi, Pratapgarh)	cyber-ps.pg@gov.in	7839876652
	Chitrakoot, Banda (Hamirpur, Mahoba, Banda, Chitrakoot)	so-pscyber.bn@up.gov.in	7839876642
Bareli	Bareli (Bareli, Badaun, Pilibheet, Shahjahanpur)	sho-cybercrime.br@up.gov.in	7839876671
	Moradabad (Moradabad, Bijnor, Amroha, Rampur, Sambhal)	sho-cybercrime.mo@up.gov.in	7839876646
Gorakhpur	Gorakhpur (Gorakhpur, Maharajganj, Kushinagar, Devariya)	so-cyberthana.gr@up.gov.in	7839876674
	Basti (Siddharth Nagar, Basti, Sant Kabirnagar)	sho-cybercrime.bs@up.gov.in	7839876672
	Devipatan (Behraich, Gonda, Shravasti, Balrampur)	sho-cybercrime.gn@up.gov.in	7839876628
Kanpur	Kanpur (Kanpur City, Kanpur Dehat, Auraiya, Kannauj, Fatehgarh, Etawah)	sho-cyberthana.kn@up.gov.in	7839876675
	Jhansi (Lalitpur, Jhansi, Jalaun)	sho-cybercrime.jh@up.gov.in	7839876648
Lucknow	Ayodhya (Ayodhya, Barabanki, Sultanpur, Ambedkar Nagar, Amethi)	sho-cybercrime.ay@up.gov.in	7839876653
	Lucknow (Raebareli, Unnao, Hardoi, Sitapur, Lakhimpur Kheri)	sho-cybercrime.lu@up.gov.in	7839876640
Meerut	Gautam Budh Nagar (Baghpat, Meerut, Ghaziabad, Bulandshahar, Hapur, Gautam Budh Nagar)	ccpsstf.gb-up@gov.in	7839876650
	Saharanpur (Saharanpur, Muzaffarnagar, Shamli)	sho-cybercrime.sa@up.gov.in	7839876635
Banaras	Azamgarh (Azamgarh, Mau, Baliya)	so-cyberps.az@up.gov.in	7839876629
	Mirzapur (Bhadohi, Mirzapur, Sonbhadra)	ps-cybercrime.mi@up.gov.in	7839876627
	Varanasi (Varanasi, Gazipur, Chandoli, Jaunpur)	sho-cybercrime.va@up.gov.in	7839876647

Uttar Pradesh (UP) Police on Social Media

Twitter	twitter.com/uppolice
Facebook	facebook.com/uppolice
YouTube	youtube.com/uppolicehq
Instagram	instagram.com/uppolice

Frequently Asked Questions