DMRC CRA Syllabus 2024: Exam Pattern of Customer Relations Assistant Recruitment in DMRC

There will be two papers- Paper 1 and Paper 2 in DMR CRA recruitment test. DMRC CRA syllabus 2024 for paper 1 comprises of subjects including General Awareness, General Intelligence & Reasoning, Quantitative Aptitude, and knowledge of the discipline/trade, while paper 2 will have questions from General English.

The recruitment of Customer Relations Assistant (CRA) in Delhi Metro Rail Corporation (DMRC) will be a three-stage selection and it includes:

Stage 1: Computer Based Test (Two Papers)

Stage 2: Psycho test (it is qualifying in nature)

Stage 3: Medical Exam following the prescribed medical standard

The selection process will evaluate various facets of skills, knowledge, comprehension, physical fitness and aptitude. Candidates have to pass each stage successfully including the medical test to get appointment.

DMRC CRA 2024 Exam Overview

Name of the exam	DMRC CRA Recruitment Test
Who conducts the exam?	Delhi Metro Rail Corporation Limited (DMRC)
Mode of Exam	Computer Based Test
Stages of Selection	Stage 1: Computer Based Test (Two Papers) Stage 2: Psycho test (it is qualifying in nature) Stage 3: Medical Exam following the prescribed medical standard
Number of Papers	Two Papers
Paper 1 Questions	From subjects General Awareness, General Intelligence & Reasoning, Quantitative Aptitude, and knowledge of the discipline/trade
Paper 2 Questions	General English
Official website	https://www.delhimetrorail.com/

Check: SSC JE syllabus

DMRC CRA Exam Pattern

There will be three stages of selection for DMRC CRA posts and it includes:

• Stage 1: Computer Based Test (Two Papers)
• Stage 2: Psycho test (it is qualifying in nature)
• Stage 3: Medical Exam following the prescribed medical standard

Let’s understand all three stages one by one:

Stage 1: Computer Based Test (Two Papers)

Paper I Pattern

• Type of questions: There will be multiple-choice objective type questions.
• Language mode: Bilingual (Hindi/English)
• Total number of questions: 120 questions
• Negative marking: Yes, there will be negative marking in the exam. 1/3 marks would be deducted for every incorrect answer.
• Exam duration: The exam will be conducted over duration of 90 minutes (1.5 hours)
• Subjects: General Intelligence & Reasoning, General Awareness, Quantitative Aptitude  knowledge of the discipline/trade

Paper II Pattern

• Type of questions: There will be objective type questions.
• Language mode: English
• Total number of questions: 60 questions
• Negative marking: Yes, there will be negative marking in the exam. 1/3 marks would be deducted for every incorrect answer.
• Exam duration: The exam will be conducted over duration of 45 minutes.
• Subjects: General English

Psycho test for Customer Relations Assistant: This section is qualifying in Nature.

Medical Exam: Shortlisted candidates are required to take medical fitness test according to the medical standard prescribed by DMRC.

Check: UP Police Computer Operator syllabus

DMRC CRA Syllabus 2024

Have a look at the detailed structure of DMRC CRA syllabus:

General Intelligence & Reasoning

• Statement and Argument
• Venn Diagram
• Statement and Assumption
• Syllogism
• Input-Output
• Puzzles
• Seating Arrangement
• Inequalities
• Data Sufficiency
• Clocks
• Order and Ranking
• Number and Alphabet Series
• Blood Relations
• Coding and Decoding

Quantitative Aptitude

• Percentage
• Compound interest
• Simple Interest
• Work and wages
• Time and distance
• Problems on trains
• Mixture and allegation
• Pipes and Cisterns
• Boats and streams
• Clocks and calendars
• Measurements
• Discount
• Profit and Loss

General Awareness

• Books and authors
• Inventions and discoveries
• Famous personalities
• Environment and Pollution
• Prize and Awards
• Solar system
• Earth
• World Organizations
• Important Days
• Currencies
• Languages
• Music
• Sports
• Science and Technology
• National Events
• Computer Science
• Indian Polity
• History
• Economics
• Geography

Disclaimer: The syllabus mentioned above is for reference purpose only. We’ll update the latest syllabus after the release of DMRC CRA recruitment notification 2024.